faq' s

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Frequently Asked Questions!

We handle all aspects of a trip. Our services includes:

  • Visas
  • Passport Services
  • Study Abroad
  • Internship, Work and Travel Abroad Packages
  • Ticketing and Bookings
  • Corporate & Government Travel Services

We make sure that each trip you embark upon is intentionally planned and matched your purpose, priorities and budget. That way your precious time is leveraged into priceless memories and your investment is maximized. To sum up, we help you to plan and realize the journey of a lifetime.

We can book any type of trip, of any duration, including simple last-minute hotel reservations for business purposes or impromptu weekends away.

We specialize in wellness travel, sustainable travel, adventure travel, family and multigenerational trips, as well as international destinations. Whether your trip is a sun-and-sand getaway, weekend escape, group tour, volunteer tour, special occasion celebration, cruise, slow travel, event-based travel, business travel, bucket-list travel, culinary travel, art and cultural immersion trip, or a pilgrimage, we can make your dreams a reality.

When traveling internationally, every passenger must have a valid passport, ideally with an expiration date later than six months from projected return date of the trip. 

Depending on your destination(s) and nationality, visas may be required.  We typically request and maintain on file copies of all passports from our clients and are available to assist clients with advice on obtaining a new passport or renew passport as well as requisite visas in a timely manner.  

We also work with expedited service providers for passport and visa processing for short-notice situations for an extra cost. 

We recommend using a credit card in almost every instance especially for those outside Ghana. Most vendors accept widely recognized bank-issued cards (VISA, MasterCard, AmEx, Diners Club, and Discover).  Using a credit card typically offers you the opportunity to dispute charges and receive credits in the event of a vendor ceasing operations, or for cancellations for covered reasons.  Many credit cards also offer elements of trip protection, so it is always important to know your card membership benefits, rules & restrictions. But for people in Ghana we can accept payments via Mobile Money provided by us.

We are always available to provide advice, support, and to assist with itinerary changes, additions and glitches. Depending on the matter, we will either handle it ourselves, or direct you to the emergency support contacts on the ground.  If the matter involves air reservations and we have booked your air for you, we will contact our 24/7 support desk.  In some cases extra cost may apply.